Payment

Make the payment process discreet, comfortable and accessible. The following points should be considered:

Core Requirements

Reachability	Position payment terminals so they are easy to reach and choose models that are easy to operate
Payment methods	Offer a variety of payment options
Time	Allow sufficient time for the payment process

Mobile payment terminal	Bring the mobile payment terminal to the table. This keeps the payment process independent for guests with mobility disabilities and removes the need to change location.
Contactless payment	Offer contactless payment (NFC) as standard. This is easier for guests with limited fine motor control.
Transparent communication	State the bill amount clearly and audibly. This helps guests who are blind or have low vision.
Visibility	On request, print the bill in large type or display the amount clearly so thatguests with visual disabilities can check the amount themselves.
Allow time	Allow enough time for payment. This reduces pressure for guests who need more time for individual steps.
Change	Hand over change piece by piece and state the amounts. This helps guests with visual disabilites and older guests keep track.
Accessible operation	Hold or position the terminal so guests can enter their PIN while seated. This enables wheelchair users to complete the payment independently.