Established in 1955, the board’s mandate includes representing the tourist interests of the city, promoting the destination worldwide, assisting visitors with information and services, contributing to tourism measures instigated by the municipality, and promoting an understanding among local residents for the tourism industry and its economic, cultural and social significance.

Marketing and Service on a Non-Profit Basis

Apart from international marketing in 13 active markets that generate about three quarters of bednights, the Vienna Tourist Board also offers an information and hotel reservation service for potential visitors to Vienna from all over the world and supports the meeting industry in planning and preparing a meeting or incentive in Vienna. It looks after guests in Vienna from its central tourist information office behind the Vienna State Opera, a welcome point at Vienna International Airport as well as four mobile tourist infos. In addition, the Vienna Tourist Board is also involved in destination management in cooperation with stakeholders from various different areas with a view to further improving the city for visitors and local residents alike.

Structure of the Vienna Tourist Board

Peter Hanke, Executive City Councilor of Finance, Business, Labour, International Affairs and Vienna Public Utilities, has been President of the Vienna Tourist Board since June 19, 2018, and Norbert Kettner has been managing director (director of tourism) since September 2007. The Supervisory Board consists of the president, two vice presidents and 15 additional members, the latter mostly assigned by the City of Vienna. In 2021, a funding agreement has been concluded between the Vienna Tourist Board and the City of Vienna for a large part of the total budget. The remainder of the budget comes from the Vienna Chamber of Commerce,  the Tourist Board's own income and movements in reserves. 

• Our fact sheet provides detailed information on the various departments of the Vienna Tourist Board as well as the economic importance of the Vienna tourism industry.
• Please find detailed information on the development of tourism in Vienna and the activities of the Vienna Tourist Board in the previous year in the current annual report