Buffet & Self-Service
Plan buffets in a structured way and implement them barrier-free. The following aspects should be considered:
Core Requirements
| Aisle widths | Plan adequate circulation space (at least 90 cm, ideally 120 cm) |
| Knee clearance | Design tray slidewith knee clearance (at least 70 cm high) and position them no higher than 85 cm |
| Reachability | Arrange food, drinks and utensils so they are easy to reach, including from a seated position |
| Movement areas | Provide turning spaces of at least 150 cm in diameter and keep them clear at all times. |
| Signage and safety | Provide easy-to-read signs and safe utensils that reduce the risk of injury |
| High tables | Use high tables only as an additional option, not as the only choice, as they cannot be used comfortably by wheelchair users and people of short stature |
Practical Tips
| Accessible buffet | Design the buffet with knee clearance (min. 70 cm height) and place food within easy reach (max. 85 cm height) – allowing wheelchair users and people of short stature to serve themselves independently. Where this is not possible, offer active service at the buffet. |
| Overview at the buffet | Equip buffets with a mirror angled behind the food and place hot dishes at the front – this improves the overview and reduces the risk of burns for all guests. |
| Transport support | Provide a small tray cart. This allows guests with reduced mobility or limited arm strength to bring their plate to the table more easily. |
| Readable labelling | Label all dishes with signs in a large, sans-serif typeface and strong contrast. this helps people with visual disabilities make their selection. |
| Freedom of movement | Plan sufficient space for a turning circle of at least 150 cm diameter. Thisallows wheelchair users to maneuver without difficulty. |
| Avoid injury risks | Avoid wooden skewers. This reduces the risk of injury for blind and guests with low vision. |
| Provide cutlery | Provide cutlery by default, including for finger foods. This makes eating easier for guests with motor disabilities. |
| Label dishes clearly | Mark allergens as well as vegetarian and vegan options clearly, visibly and consistently. This gives guests with specific dietary requirements greater certainty. |