Staircase in the library at the Vienna University of Economics and Business (WU), WU Campus

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Elevators and Vertical Access

An elevator connects more than floors — it determines whether guests can move through the building independently. 

(in accordance with ÖNORM EN 81-70)

Core Requirements

Elevator car sizeMinimum of 110 × 140 cm (Type 2), minimum door width of 90 cm
ControlsAt an accessible height (ideally approx. 85 cm), with sufficient distance from the door (at least 50 cm)
ButtonsTactile labelling (raised characters and Braille) and high-contrast design
Maneuvering spaceAt least 150 × 150 cm in front of the lift
OrientationFloor indicators should be both visual and audible.

Practical Tips

Improve controlsCheck whether controls are clearly visible and high-contrast. If tactile markings are missing, they can be retrofitted quickly — significantly improving independent use for blind guests and guests with low vision.
Support orientationInstall a mirror on the rear wall or opposite the door. This allows wheelchair users to see while reversing and exit the elevator safely.
Secure the emergency callTest the emergency call regularly and make sure clear feedback is provided. Ideally, use a solution that is also usable by deaf guests — for example a visual display or text function (intercom with screen).
Provide visual and audible informationCheck whether both audible announcements and visual displays are available. Only the combination enables independent use for both blind and deaf guests.
Communicate safety clearlySupplement the notice “Do not use in case of fire” with information about safe waiting areas. This is particularly important for guests who cannot use stairs independently.