Sales situation: a customer is being shown a pair of shoes.

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Coat & Bag Storage

Accessible coat and bag storage enables all guests to store their coats and bags independently and comfortably. The following points should be taken into account.

Core Requirements

Hook heightsInstall coat hooks at varying heights, particularly in the range of 100 to 120 cm
Reachable lockersPosition lockers or storage compartments at an accessible height (80 to 110 cm)
Ease of usePrefer easy-to-operate locking systems, such as electronic locks with NFC technology or numeric codes
Staffed coat checkOffer a staffed coat check as an additional support option where needed

Practical Tips

Additional hooksRetrofit additional hooks at a height of approximately 100–120 cm. This enables wheelchair users and guests of short stature to hang up clothing independently.
Locker positioningPrioritize middle-height lockers and avoid top and bottom rows. This makes access easier for wheelchair users and guests with limited mobility.
User-friendly locksEquip lockers with larger key fobs or easy-to-operate locks (electronic or NFC). This makes handling easier for guests with limited fine motor skills or visual disabilities.
Maneuvring spaceKeep sufficient maneuvring space in front of the coat and bag storage area (at least 150 cm). This gives wheelchair users enough room to maneuvre.
Legible coat check tokensDesign coat check tokens to be large, high-contrast, and tactilerecognizable. This improves readability for guests with visual disabilities.
Personal assistanceOffer a staffed coat check at events. This provides guests with disabilities with personal support where needed.