Norbert Kettner was born in 1967 and grew up in Tyrol. He has been the Vienna Tourist Board’s Director since September 1, 2007. Prior to this (from September 2003), he was founding managing director of departure wirtschaft, kunst und kultur GmbH, Austria’s first business promotion institution for the creative industries. From August 1993 till August 2003, Norbert Kettner was spokesman for the Executive City Councilor of Finance and Deputy Mayor of Vienna. Until 1999 he worked for him in the Vienna health department, and then moved to the City of Vienna’s finance and economics policy department.

Norbert Kettner is a member of the board of trustees of the Austrian Broadcasting Corporation ORF. He is deputy chairman of the supervisory board of Vienna City Marketing Agency and member of the board of directors and the presidium of Vienna Business Agency as well as member of the City of Vienna’s Economic Council 2030. Kettner is also part of the AviationIndustry Austria (AIA) Advisory Board and member of the Tourism and Hospitality Industry Advisory Board of MODUL University Vienna.